Understand, Grow and Engage Your Audiences

GuestViews empowers cultural and tourism venues to truly listen to their audiences. Our customizable feedback solutions put the visitor’s voice at the heart of your strategy—fueling audience insight, loyalty, and development.

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Monitor visitor satisfaction in real time

Track key satisfaction indicators, measure trends over time, and adapt your actions to enhance the visitor experience.

Survey both visitors and non-visitors

Engage current and potential audiences to better understand them—and shape the future of your venue with your audiences.

Build long-term relationships

Collect highly qualified contacts every day and target your communications with precision to increase engagement.

Foster authentic engagement

Stay connected with curious minds, spotlight your ambassadors, promote your partners, and activate your influencers.

Digital Guestbook

Give visitors a meaningful post-visit moment with a playful, multi-channel questionnaire (kiosk, QR code, email), and gather their opinions, information and emails, before, during and after their experience.

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Digital Guestbook

Audience Research

Use digital tools to distribute multi-channel surveys, ensure representative sampling, and gather large volumes of responses to produce actionable insights.

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Audience Research

Gamified Experience

Prize draws, contests, selfies, quizzes—deliver fun, memorable interactions that create stronger visitor bonds and drive ongoing engagement, before and after the visit.

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Gamified Experience

Trends & Insights

Identify patterns across your network: discover what local audiences want, gather feedback on forward-thinking themes, and build stronger development strategies.

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Trends & Insights

Data Analytics

Monitor visitor feedback continuously and make agile decisions to improve your audience experience.

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Feedback Management

Analyze and respond to comments to strengthen your reputation and highlight your commitment to listening.

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CRM Integration

Stay connected with visitors, define audience personas, and grow your database with high-value contacts.

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