Shape the Future of Your Venue with Audience-Driven Insights

GuestViews supports 300+ cultural and tourism sites in growing, understanding, and engaging their audiences—through playful, multichannel, and fully customizable data collection solutions.

They trust us

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Public Opinion Consultations

Your visitors are museum-goers—but not all museum-goers are your visitors. Our large-scale consultations help you understand what people want and think across your territory.

  • Collaborative questionnaire design: Select the questions, formats (single or multiple choice, star ratings, conditional logic, etc.), and interactive modules (reviews, email forms, image selection, prize draws, digital postcards).

  • Outreach strategy support: We help design communications (social media, newsletters), track performance, and activate our dedicated audience database.

  • Full insight report: Receive visual dashboards and data-driven analysis from our Data Analysts—including tailored focus areas and cross-study comparisons.
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Future-Focused Themes

Go beyond profiles and satisfaction data—engage your audience on the forward-thinking topics that shape your cultural and strategic planning.

  • Expert-led process: Choose a shared topic with other venues, receive a curated question set, and add it to your existing feedback solution.

  • Real-time insight tracking: View collected data via your dashboard, with interactive filters, cross-data analysis, and multi-scale visualizations.

  • Custom reports: Compare your results with overall trends or venues similar to yours, with tailored deep-dives into themes that matter to you.
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GuestViews Cultural Barometer

What if you could benchmark your museum’s key visitor trends against other venues equipped with GuestViews tools? With our Cultural Barometer, you can.

  • 4 key questions tracked across all sites: source of discovery (how visitors heard about you), first-time vs. returning visitor, group type, and overall satisfaction.

  • Unique benchmarking tool: Access results in real time via your dashboard and receive a synthesized report twice a year.

  • Already trusted by 50+ sites across museums, heritage sites, and cultural venues.
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Real-Time Data in One Powerful Dashboard

Data Analytics

Monitor visitor feedback continuously and make agile decisions to improve your audience experience.

Feedback Management

Analyze and respond to comments to strengthen your reputation and highlight your commitment to listening.

CRM Integration

Stay connected with visitors, define audience personas, and grow your database with high-value contacts.

Want to know more?

Let's talk about your visitor feedback project!