Get to Know our Team

GuestViews supports over 300 cultural and tourism sites in their visitor insight, growth, and loyalty strategies through engaging, omnichannel data collection solutions.

Born from a Strong Belief

Traditional tools for engaging visitors and maintaining contact were no longer meeting needs and needed a digital upgrade.
2013
Launch of GuestViews

After collaborating in a renowned Paris cultural venue, Alizée Doumerc and Camille Caubriere founded GuestViews, creating the first digital guestbook.

2016
International Expansion

The Museum of Ixelles became our first client outside France, sparking our growth across more than 10 countries in Europe, North America, and Asia.

2022
Supporting 300+ Venues

Museums, monuments, aquariums, tourist offices, performance venues, destinations, art centers, memorial sites, zoos, immersive exhibitions, and more.

2024
Arenametrix Group

We merged with our longtime partner Arenametrix to become Europe’s leading provider of digital solutions for cultural and tourism institutions.

Arenametrix Group

After years of technological partnership, it was time to take the next step! In February 2024, we joined the Arenametrix group alongside smartapps, strengthening collaboration between our three core products: GuestViews—visitor feedback solutions, Arenametrix—CRM, and smartapps—cultural mediation solutions.

Industry Experts Dedicated to Your Success

At GuestViews, we are a team passionate about the cultural and tourism sectors, committed to helping institutions enhance their strategies and deliver the best possible visitor experience.

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Our Supports

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