Data Analytics
Monitor visitor feedback continuously and make agile decisions to improve your audience experience.
Collect rich, declarative data
Capture satisfaction levels, visit behaviors, demographics, contact details, interests, and more—autonomously and engagingly, with no on-site staff required.
- Customize your guestbook in just a few clicks: visual design, languages, and features (review form, email opt-in, image selection, survey, drawing, prize game, virtual postcard, and more).
- Use a wide variety of question formats: single or multiple choice, 0–10 or star ratings, conditional logic, randomized answers or evaluations, NPS, and open comments.
- Up to 60% participation rate—a powerful engagement tool.
Deploy strategic feedback touchpoints
The GuestViews digital guestbook is a multi-channel application that lets you gather data at key stages of the visitor journey, with real-time response syncing across all touchpoints.
- Engage visitors before, during, and after their visit via: on-site kiosks at the end of the visit, QR codes on signage, email campaigns, push notifications in your mobile app, SMS or shared web links.
- Integrate your guestbook into your visitor experience design as the final step of the visit—making feedback collection feel natural and maximizing engagement.
Automate first contact
When a visitor shares their email and agrees to be contacted, a personalized follow-up message is sent instantly—starting a meaningful relationship based on their feedback.
- Tailor every part of the email: design, call-to-actions, social media links, review platforms, content, formatting, and more.
- Set up targeted scenarios based on guestbook responses: promote memberships and subscriptions, suggest related experiences, encourage online reviews, manage satisfaction proactively.
- Up to 70% open rate—turn feedback into ongoing engagement.
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Prize Draw
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Virtual postcard
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Selfie
Boost loyalty and engagement
Delight your visitors before they leave with a customizable instant-win prize game. Set:
- The prizes available
- Winning frequency
- Prize collection rules
- Stock alerts for inventory management
Virtual Postcard: Turn your visitors into ambassadors
Encourage visitors to share their experience with friends and family by sending a personalized digital postcard.
- Activated at the end of the guestbook
- Uses your custom visuals
- GDPR-compliant: recipient emails are never stored
Selfie Module: Collect fun, exclusive content
Invite visitors to create and share exclusive photos of their visit, boosting engagement and on-site interaction.
- Take selfies at live events
- Upload photos from their personal devices
Want to know more?
Let's talk about your visitor feedback project!
Book a meeting