GuestViews collects and analyses thousands of opinions,
information and emails from your visitors.
Collect data on your
visitors on the spot,
via different channels.
Create a customised app, GDPR-compliant, for mobile, tablet, interactive terminal, etc.
Selection of features
Different features are available for you: free comments, level of satisfaction / survey, selection of pictures, drawing, contact form, lottery, postcard, conditional questions.
Customise your app with the colour of your institution, brand or event and import your contents (texts, logo, images).
You have the possibility to define how users will navigate through the app, from participation and emailing, to the sharing of their experience on social media.
Identify your strengths
in real time.
Follow the evolution of statistics on your dashboard: analyse the users profile and satisfaction.
Find on your dashboard the database and the data-visualisation of statistics, with the possibility to export and to cross your data.
Comment moderation and semantic analysis
Comments can be published, or not, and moderated manually retrospectively. They are automatically sorted by themes or positive/negative tags. You can directly answer to your users on the dashboard.
Enrichment of your CRM
Our solution is integrated within your CRM with the aim to create a coherent and easy-to-use ecosystem of tools.
Reinforce your marketing actions and e-reputation
in the long run.
Be precise and reactive with your clients and stand out on the different opinion platforms.
An automated thank you email is sent to each user to suggest some targeted content or tailor-made offers. Simplify the mailing of newsletters thanks to the automated export of contacts towards your mailing tools.
Share opinions online
You can highlight some comments on your website by selecting them on your dashboard. Encourage your visitors to share their opinion on social media or platforms such as TripAdvisor, Google or Facebook Reviews.
Receive an automated alert whenever a user leaves a negative comment. You can then reply rapidly. Insert a personalised message in the thank you email, configured depending on the mark left by the user.
Our "à la carte" services
Renting or selling of our materials (tablets and secure kiosks)
Premium after-sale service (dedicated account manager, available 24/7)
Analytical and personalised report by our experts
How does it work?
The GuestViews processFrequent questions
Create and personalize apps to adapt them to your colors and specific needs.
02. Setting up
Our staff proposes you different options for the equipment (lease / buy) and advises you on the installation.
We instruct your staff on the use of the dashboard and moderation.
We offer our continuous support and suggest additional services.
And your visitors are fulfilled.
"I find it nice to see other people’s comments as well. We can also do it on a traditional guestbook but writings are often impossible to read! I find it easier to write and the interface is rather intuitive."
"I find it great to set up such tools and youngsters love it! I really liked the fact that you cannot provide personal information under the age of 15, it’s important."
"I am used to leaving comments on paper guest books, but I had never seen one on a tab! I think it is also what appealed me: a new experience, it sparked my interest."
"I tried GuestViews in a contemporary art exhibition. I was glad to give my opinion as a 'normal person' on what I felt and thought during the exhibition. I felt special."
"It’s a convenient way to share one’s opinion. And to share more than words : being able to choose one’s favorite image is a really plus. And people can react, comment, save the publication and keep it as a souvenir."
"I found the experience pleasant. The design is nice, and filling in the guestbook is quite quick and intuitive. I really appreciated seeing other guests’ contributions at the end. I recommend it!"
"The digital guestbook is fantastic. The interface is nice, fluid, and I like the fact that we can choose our favorite picture and comment it. It’s pleasant to read other guests’ comments [...] It is also simple to use, no bugs to report… The tool is really great ! Moreover it’s interactive: it’s super relevant."
More than half a million of collected contributions!